Privacy Policy

Last updated: 06/28/2026

1. Controller Identity and Contact Details

The controller of your personal data is:

Make and Bits Limited
128 City Road,
London, United Kingdom
Company Number: 15230381
Website: https://makeandbits.com
Email: admin@makeandbits.com

2. Purpose of Data Processing

We process your personal data for the following purposes:

Responding to inquiries, quote requests, and messages submitted through our contact forms.
Managing business opportunities and customer support.
Processing data related to any online sales, should they be enabled.

3. Lawful Bases for Processing

The lawful bases for processing your personal data include:

Consent: For marketing communications and non-essential cookies.
Contractual necessity: For processing data related to purchases and service delivery.
Legitimate interests: For responding to inquiries and managing business operations.

4. Categories of Personal Data

The categories of personal data we may collect include:

Contact details (name, email, phone number).
Address details (billing/shipping address).
Order details (purchased products, payment method).
Technical data (IP address, date/time of submission).
Message content from contact forms.

5. Recipients of Personal Data

Your personal data may be shared with:

Service providers necessary for the delivery of our services (e.g., payment processors).
Legal authorities, where required by law.

6. Retention Periods

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction.

8. International Transfers

We do not transfer your personal data outside the UK unless appropriate safeguards are in place.

9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of access: You can request copies of your personal data.
Right to rectification: You can request correction of inaccurate data.
Right to erasure: You can request deletion of your personal data.
Right to restriction: You can request to restrict processing of your data.
Right to data portability: You can request transfer of your data to another service.
Right to object: You can object to processing based on legitimate interests.
Rights relating to automated decision-making: You have rights concerning automated decisions.

10. Right to Complain

If you believe that your rights have been violated, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

11. PECR Relevance for Electronic Marketing and Cookies

We comply with the Privacy and Electronic Communications Regulations (PECR) regarding electronic marketing and cookies. Prior consent is required for non-essential cookies unless a PECR exception applies.

12. Contact Forms

When you use our contact forms, we may collect the following information:

Name
Email
Phone
Subject
Message
IP Address
Date/Time of submission
Technical anti-spam metadata

The purpose of collecting this data is to respond to your requests, manage business opportunities, provide support, and ensure traceability.

13. Unsubscribing from Communications and Exercising Rights

You may request to unsubscribe from communications, delete your data, object to processing, or correct/modification of your data by contacting us at admin@makeandbits.com.

14. Updates to This Privacy Policy

This privacy policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly.